Hotel Management

Customized Hotel Management Services

We pride ourselves in our ability to respond to the varying needs and challenges of varying hotel brands and markets. We understand that no two hotels are alike.

Operations

BUSINESS PLAN.
This carefully thought out plan includes a realistic operating budget, a capital improvement budget and a sales and marketing plan.

OPERATIONS.
We create and carefully monitor meaningful cost controls, structure and evaluate rates, utilize yield management on a daily basis, analyze payroll, control energy costs, establish preventive maintenance programs, and ensure that property management adheres to an extensive Policy and Procedures manual.

PERSONNEL.
We take great pride in being able to find and maintain competent managers for a given hotel property. We are well versed in ongoing federal regulations regarding personnel such as ADA, OSHA, FMLA and COBRA.

RENOVATIONS AND PURCHASING.
We have developed close relationships with many suppliers and manufacturers. Through economics of scale, we offer clients the kind of purchasing power that achieves quality renovations at competitive prices, contributing to clients’ financial success.

Cost Control

ACCOUNTING SERVICES.
We provide centralized accounting services for hotel clients, resulting in lower administrative payroll costs to client hotels as well as more accurate and timely financial information.

AUDITS.
Our audits are conducted no less than once per year at each property. We provide a thorough inspection of the physical property, a complete examination of the hotel’s cash handling and reporting methods, review of daily reports for accuracy, an analysis of payables and receivables, review of all employment records and a detailed review of all front office and administrative procedures.

REPORTS.
We prepare both monthly and quarterly reports for ownership. Monthly financial reports include balance sheets, cash flow statements and income statements. Quarterly reports show and explain deviations in the income statement resulting from personnel changes, market conditions, sales updates and capital improvement expenditures.

Sales, Marketing and Advertising

SALES AND MARKETING.
We place special emphasis on effective sales and marketing efforts. Our sales personnel work intently on both the local and national level. Through careful research, we develop strategic marketing plans and review them quarterly.

ADVERTISING.
The Sales and Marketing Department works closely with industry experts to provide cost effective, full service graphic design and handles all advertising, including direct mail, print media, radio, television, billboard and Web design.